PRIVACY STATEMENT

Last date of revision: 2026, May 28th

1. WHO THIS PRIVACY STATEMENT APPLIES TO

1. Eu.azbil.com (“this Site”) is owned and operated by Azbil Europe NV, with registered office address at Bosdellestraat 120/2 - 1933 Zaventem Belgium, including its branch in Germany, Lillenthalstrasse 29 - 85399 Hallbergmoos, and with company number 0474.687.910 (“Azbil Europe” or “we / us”). 
   Azbil Europe is an affiliate of Azbil Corporation (Japan) and part of the azbil Group. We provide control equipment, field equipment, control valves, monitoring and control systems, and other products designed to improve comfort in the working environment.
2. We act as a data controller for all personal data processed by our company. Moreover, we have entered into an agreement between joint controllers, setting out the necessary arrangements, including the respective responsibilities of each controller for compliance with the obligations under the GDPR.
3. We want to be a great company. In order to achieve that goal we are committed to work in the right way. We are committed to protect your privacy and to process your personal data in an open and transparent manner, in particular with respect of the General Data Protection Regulation 2016/679 of 27 April 2016 (“GDPR”).

2. WHAT IS COVERED BY THIS PRIVACY STATEMENT?

1. With this Privacy Statement we would like to inform you about why and how we process personal data as a data controller when we perform any activities that form part of the operation of our business or when you use this Site and any of the services we offer through this Site (“the Services”), who we give that information to, what your rights are and who you can contact for more information or queries.
2. When we refer to “this Site”, we mean the specific webpages with a URL commencing https://eu.azbil.com.
3. This Site may link to other sites provided by other affiliated companies entities or by third parties. Whilst we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices of other websites.
   When linking to any such sites, we strongly recommend you to review the Privacy Statements on these sites, before disclosing any personal information.

3. HOW WE OBTAIN DATA

1. We may obtain your personal data in the framework of the execution of our business activities or when you use this Site and its applications and Services.
2. We may obtain such personal data because you give them to us (e.g. by contacting us), because others give them to us (e.g. your employer or third party service providers that we use in the framework of our business activities) or because they are publicly available. 
   When we obtain personal data from third parties, we make reasonable efforts to conclude contractual clauses with these parties obliging them to respect the data protection legislation. This can be done by obliging this party to provide you with all necessary information or - if necessary - to obtain your consent for processing the personal data as described in this Privacy Statement. 
   We may also obtain personal data when you interact with us (e.g. by completing forms on this Site, by contacting us etc.)

4. DATA WE COLLECT

1. The personal data that we collect or obtain includes:
   - standard identification data (e.g. name, address (private/work), phone number (private/work), e-mail address (private/work), country of residence, gender, nationality, language;
   - electronic identification data (e.g. IP addresses, browser type, cookie identifiers, ...);
   - company (corporation, association, organization) name, office name, department affiliation;
   - job title, employee classification, qualifications, and other employment-related information;
   - phone number, fax number, extension number, email address, and other methods of contact preferred by customers;
   - purchase history of products and services;
   - videos, images, or audio related to individuals, and other signals, etc;
   - data about how you interact with us (e.g. when you contact us via the details mentioned on the “Contacts” page of this Site) and other similar information;
2. When contacting us through the contact sheet on this Site, you are asked to provide us with the following data: your name, your country of residence, your e-mail address, the company name, telephone number, your Azbil product code and your requests or enquiries. This information will enable us to treat your requests or enquiries in the best possible way. If necessary, additional information may be requested for specific services.

5. WHY WE USE YOUR DATA

1. We only process your personal data for legitimate business reasons. These purposes include, but are not limited to:
   -    customer and supplier management;
   -    holding business discussions and meetings;
   -    providing support for our products and services;
   -    providing information to, or contact, a relevant person;
   -    order and supply management;
   -    invoicing and accounting; 
   -    the provision of information on our company, its products, services and activities as well as those of our business partners;
   -    the good organisation of our services;
   -    the planning, research, and development of our products and services;
   -    direct marketing and sales; 
   -    marketing and market research regarding the status and environments of products and services usage and environment usage;
   -    dealing with enquiries, requests and complaints of clients and suppliers;
   -    dispute management;
   -    public relations;
   -    statistics and market research;
   -    access control and security, such as recording of video, image, and audio at exhibitions, events, seminars, etc.;
   -    for a purpose specified when acquiring the personal information;
   -    other purposes, such as performing tasks related to any of the above matters.

6. THE LEGAL GROUNDS FOR PROCESSING YOUR DATA

1. We process your personal data for the purposes mentioned above:

   - when necessary for the performance of contracts to which you are party or in order to take steps at your request prior to entering into a contract;
   - when necessary for compliance with our legal obligations; 
   - for the purposes of the legitimate interests of the Company and/or of a third party, including (but not limited to) our business activities; the management and development of customer and supplier relationships; marketing and promotional activities; protection of trade secrets and proprietary information; improvement of operational efficiency; fraud prevention; compliance with internal policies; safeguarding of the Company’s technological assets and workforce; and ensuring network and information security, etc.
   If we have the legal obligation to obtain your free, informed, specific and unambiguous consent to process your personal data for certain purposes (e.g. specific direct marketing or market research activities), we will only process your data for such purposes to the extent that we have obtained such consent from you.

7. DISCLOSURES

1. We may disclose your personal data to affiliated companies, third parties that provide services to us that reasonably require access to personal data relating to you for one or more of the purposes outlined in the “Why we use your data” section above. The following third parties may for instance be concerned:
   - external service providers we rely on for various business services;
   - law enforcement authorities in accordance with the relevant legislation
   - external professional advisors (e.g. attorneys or consultants of the company).
   We will however not sell, rent or lease your personal data to third parties. 
   If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

2. Please note that some of the recipients of your personal data referenced above may be based in countries outside of the European Economic Area whose laws may not provide the same level of data protection. 
   For instance, as we are an affiliate of Azbil Corporation and part of the azbil group, it may be necessary for one or more of the purposes outlined above that your personal data are transferred to Japan (e.g. when exchanging contracts, orders and shipping instructions). 
   Please find below a list of possible countries to which your personal data may be transferred and - if possible - the appropriate safeguards taken to process your personal data in accordance with the data protection legislation:

   Countries outside of the EEA	Additional information
   Japan	Adequacy decision 2019/419 of 23 January 2019
   United States of America (Google Analytics, LinkedIn, Vimeo, Pardot (see below))	Adequacy decision 2023/1795 of 10 July 2023 (All partners are certified under the Data Privacy Framework)
   Republic of Korea	Adequacy decision 2022/254 of 17 December 2021

    

3. In general, we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Statement.
   We reserve the right to disclose your personal information as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us.
4. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal data are not transferred to the third party.
   Only with your explicit consent, we may transfer your personal data to third party advertisers or sponsors for direct marketing purposes.